Welcome to RaizReport 👋

FY2026 Tax Time Ready

Raiz tax time reporting made easier

Raiz makes smart investing simple, but when it comes to tax time, calculating Capital Gains Tax can be confusing because of the large number of small buys and sells involved.

RaizReport simplifies this by carefully organising your transactions, applying the correct tax rules, and calculating any capital gains tax concessions you may be eligible for.

This way, you get clear, easy-to-understand reports that make it simpler to discuss your investment with your accountant when preparing your tax return.

RaizReport Overview

Uses FIFO for cost base matching

Automatic CGT discount calculations

Reports across multiple financial years

Supports Raiz Jars & Kids accounts

Your data never leaves your device

1
Load CSV File Upload your Raiz transaction history.
2
Review Data Check transactions and summary.
3
Set Options Select financial year and preferences.
4
Generate Report Create your CGT report in seconds.
Need help getting started? Check out our Quick Start Guides

Disclaimer

RaizReport is not professional tax, legal or financial advice. It is intended solely to provide basic CGT estimates for Raiz Invest accounts and is provided “as is”. By using RaizReport, you acknowledge and agree that we accept no liability for any reliance placed on the results displayed in, or conclusions drawn from, any reports generated. RaizReport is provided by a third party and is not in any way affiliated with, endorsed by, or associated with Raiz Invest Australia Limited.

For calculation purposes, the report assumes you are an individual who is an Australian resident for tax purposes and who is eligible for any applicable capital gains tax concessions available under Australian tax law. While all reasonable efforts are made to ensure accuracy, the results will not reflect personal tax events outside the CSV data provided. You should independently verify the information generated and seek advice from a registered tax agent or the Australian Taxation Office, as tax laws are subject to change.

Data loaded into RaizReport is processed locally within your browser solely for the purpose of generating your CGT report. No transaction data is transmitted to our servers, and we do not retain, store or otherwise use this data.

Manage Portfolio

Main Portfolio Main Portfolio

Your data stays private
All processing happens in your browser.
Your Raiz CSV files never leave your device.

Request Main Portfolio CSV from within the Raiz App

1 From the main screen, select Settings
2 Scroll down and select Statements and reports
3 Select Send CSV of all trades to date

    Tax Report

     

    Tax Report

    Quick Start Guides

    Quick video guides to help you generate and understand your tax reports with confidence.

    Need More Help?

    Video thumbnail
    Learn how to load your Raiz CSV files, add Jars and Kids accounts, and prepare your portfolio for reporting.

    Frequently Asked Questions

    General Overview
    What is RaizReport?

    RaizReport is an app designed to help Raiz Invest users calculate if they have any available capital gains discounts generated by their buy and sell transactions. It does this by organising your transaction data using the First In First Out (FIFO) method and applying relevant tax rules automatically.

    Is this app official, endorsed or affiliated with Raiz?

    No, this app is provided by a third-party and is not in any way affiliated with, endorsed by, or associated with Raiz Invest Australia Limited.

    Does this app replace professional tax advice?

    No. This app is designed to help with basic CGT calculations. You should always consult a registered tax agent or accountant for official tax advice.

    Getting Started & Usage
    How do I use RaizReport to generate a CGT Report?

    Follow this step-by-step workflow to generate accurate CGT reports for your Raiz portfolios:

    1. 1. Raiz Annual Tax Statements

      Raiz issues Annual Tax Statements around the third week of July each year.

    2. 2. Download Annual Tax Statements (PDF)
      • Main Raiz Account: Open the Raiz Invest appSettingsMy SettingsStatementsTax Reports → select financial year → PDF report emailed to you.
      • Raiz Jars (active or closed): Open Raiz app → InvestMy JarsManage JarStatementsTax Reports → select financial year → PDF report emailed to you.
      • Raiz Kids (active or closed): Open Raiz app → Invest → scroll to Raiz Kids BalanceView AllManage AccountStatementsTax Reports→ select financial year → PDF report emailed to you.
    3. 3. Download "All Trades to Date" CSVs
      • Follow the same menu flows as above, but click “Send CSV of all trades to date”.
      • Important: Include all portfolios, active or closed. Even if an account has been closed for years, any unused capital losses can reduce tax on gains in other portfolios.
    4. 4. Upload CSVs to RaizReport.com
      • Go to Manage Portfolio.
      • Upload CSV for main Raiz account.
      • Add any additional Jars or Kids CSVs.
      • Click Done when finished uploading all CSVs.
    5. 5. Statement Cross Check
      • Confirm the 18H numbers match the Raiz Annual Tax Statement for each portfolio.
      • To adjust a number:
        1. Uncheck the tick box for the row.
        2. Enter the correct amount (if in brackets on the statement, include brackets).
        3. Re-tick the box.
      • Click Confirm once all numbers are verified.
    6. 6. Generate Your Report
      • Select the Financial Year or All Financial Years from the dropdown.
      • Select any optional reports you require.
      • Click Generate Report to create:
        • Annual CGT Summary
        • CGT Schedule
        • Consolidated CGT Worksheet (portfolio-level contributions per year)

    📊 Workflow overview: CSV files → FIFO matching → current & carried-forward losses applied → CGT discount applied → consolidation combines portfolio-level totals for a complete tax view.

    If you found this tool useful, please show your support 💚

    How often should I generate the report?

    It’s recommended to generate your CGT report annually for each financial year prior to completing that year’s tax return.

    Can this app handle multiple financial years?

    Yes, the report options allow you to select an Annual CGT Summary report for a single financial year or all financial years. The CGT Schedule will always show all financial years, as it shows how to apply any carry-forward losses from previous periods.

    Can I generate reports for multiple accounts?

    The app processes one main Raiz portfolio CSV file at a time. You can generate reports for multiple Raiz accounts by uploading each account’s CSV separately. If you have more than one account that would be reported on the same tax return, the figures from each report will need to be combined manually to calculate your overall capital gain or loss.

    If you have opened a Raiz Jars or Raiz Kids account under your main portfolio, you can add the CSVs for those into your report, and the tool will automatically produce a consolidated report to help at tax time.

    Does the app work on mobile devices?

    Yes, the app is responsive and works on both desktop and mobile browsers.

    Licensing & Plans
    How does RaizReport licensing work?

    RaizReport uses a simple year-based licensing model.

    All financial years up to and including FY27 remain available free of charge under the Free Plan.

    If you require reporting for FY28 or later, a Pro Plan licence is required.

    Unlike many tax reporting platforms, the Pro Plan is a one-time purchase rather than a recurring subscription. Your licence remains available for the financial years it includes, and you only need to upgrade if you require reporting for a newer financial year in the future.

    What is included in the Free Plan?

    The Free Plan includes:

    • Access to all financial years up to and including FY27
    • CGT reporting using the "discount method" tax rules applicable to those years
    Why was the Pro Plan introduced?

    RaizReport is a community-focused hobby project and was originally released as a free tool to help Australian investors generate CGT reports from their investment data.

    All financial years up to and including FY27 remain available on the Free Plan and continue to use the "discount method" capital gains tax rules.

    From FY28 onwards, changes to Australian tax legislation required significant redevelopment of the CGT calculation engine. Supporting the new tax treatment while maintaining compatibility with historical tax rules required extensive development, testing and validation.

    At the same time, the growth of RaizReport has increased the hosting, storage and infrastructure costs required to operate the platform.

    The Pro Plan helps fund:

    • Development and support for reporting from FY28 onwards
    • Ongoing maintenance of historical and future tax calculations
    • Testing and validation of report accuracy
    • Platform hosting, storage and infrastructure costs
    • Continued improvements and new features

    The goal is simply to sustain the service for the community and support future improvements, not to operate as a profit-driven business.

    Do I need the Pro Plan?

    You only need the Pro Plan if you require reporting for FY28 or later financial years.

    If you only require reports for FY27 or earlier, you can continue using RaizReport free of charge.

    What does the Pro Plan include?

    The Pro Plan provides access to:

    • Reporting for FY28 and later financial years
    • Support for the Australian CGT rules applicable to those financial years
    • Ongoing updates as tax legislation evolves
    • Future reporting enhancements and platform improvements

    The Pro Plan is designed for investors who require reporting for FY28 and beyond.

    Can I still generate reports for earlier financial years?

    Yes.

    Purchasing the Pro Plan does not remove access to any previous financial years.

    Pro Plan users can continue generating reports for FY27 and earlier financial years while also gaining access to the newer financial years included with their licence.

    When do new financial years become available in the Pro Plan?

    RaizReport aligns Pro Plan availability with the Australian tax lodgement cycle.

    Most taxpayers using a registered tax agent have until mid-May to lodge their tax return for the previous financial year.

    Once that lodgement period has passed, new Pro Plan purchases unlock the next financial year. This ensures customers are generally purchasing access to the financial year they are preparing to lodge.

    Do I need to purchase a new Pro Plan every year?

    Only if you need reporting for a newer financial year than your current licence covers.

    For example, if you purchase access to FY28, you can continue generating FY28 reports whenever required. If you later need FY29 reporting, you can upgrade your Pro Plan to include FY29.

    What happens when a new financial year becomes available?

    Your existing licence continues to work for all financial years it already includes.

    When a newer financial year becomes available, you only need to upgrade if you require reporting for that year.

    For example, a customer with access to FY28 can continue generating FY28 reports indefinitely. An upgrade is only required if they later need FY29 reporting.

    Why doesn't RaizReport use a subscription?

    Many tax reporting platforms charge recurring annual subscription fees regardless of whether you use the service every year.

    RaizReport uses a one-time purchase model so investors only pay when they need access to reporting for a new financial year.

    This keeps costs lower for long-term investors and avoids ongoing charges for occasional use.

    What happens if Australian tax rules change again?

    Australian tax legislation changes over time, and reporting software needs to evolve alongside it.

    RaizReport is a community-focused hobby project rather than a commercial tax reporting business. We aim to keep reports aligned with current Australian tax requirements and make our best efforts to update the platform when tax rules change.

    The Pro Plan helps us to sustain this service for the community and support future improvements.

    Data Privacy & Security
    How is my data handled and stored?

    Your transaction data is processed only within your browser during report generation. No data is stored or transmitted to any servers.

    Is my data secure when using this app?

    Yes, all processing is done locally in your browser. No data is sent to, or stored on, external servers.

    Do I need an internet connection to use this app?

    Yes, you need an internet connection to load the app, but your data is processed locally in the browser without uploading any data to a server.

    File Uploads & Formats
    What file format should my transaction data be in?

    The Raiz Invest app provides your transaction data in CSV format, which can be used directly in this app without any modifications.

    To access your transaction data for your main Raiz Invest account:

    • Open the Raiz app on your mobile device.
    • Go to SettingsMy Settings.
    • Select Statements.
    • Click on "Send CSV of all trades to date" near the bottom of the screen.

    To access your transaction data for a Raiz Jars account:

    • Open the Raiz app on your mobile device.
    • From the main screen go Invest.
    • Select My Jars.
    • Select Manage Jar on the account you wish to get a statement for.
    • Select Statements. It’s at the end of the options row.
    • Click on "Send CSV of all trades to date" near the bottom of the screen.

    To access your transaction data for a Raiz Kids account:

    • Open the Raiz app on your mobile device.
    • From the main screen go Invest.
    • Scroll down until you see the Raiz Kids Balance section.
    • Select View All.
    • Select Manage Account on the account you wish to get a statement for.
    • Select Statements.
    • Click on "Send CSV of all trades to date" near the bottom of the screen.

    Remember: Download statements for all portfolios, active or closed. Even if an account has been closed for years, any unused capital losses from that account can reduce tax on gains in other portfolios. Missing a portfolio could result in inaccurate CGT calculations and potentially missed tax offsets.

    Tip: While in the statements section of Jars and Kids accounts, also download your Tax Report statement for each account.

    What if my CSV file fails to upload?

    If you attempt to upload a CSV which is not in the correct format, the app may indicate that the file "does not appear to be a CSV of 'All Trades to Date'".

    To resolve, ensure you have not modified the CSV file downloaded from Raiz, as spreadsheet apps can inadvertently change formatting. If issues persist, request a fresh CSV from the Raiz app and try again.

    Understanding your Annual Tax Statement from Raiz
    When is the Raiz Annual Tax Statement available?

    Your Raiz Annual Tax Statement is typically available in the third week of July, shortly after the end of the Australian financial year (30 June). Raiz releases the statement once all transactions for the financial year are finalised.

    • It covers all investment activity, including distributions, sales, and withdrawals for the year.
    • You can download it from the Raiz app under the Tax Statements section.
    • It provides the necessary information for completing your tax return.

    Tip: Ensure your email details are up to date in the Raiz app before the end of the financial year to receive your statement promptly.

    How do I get my Raiz Annual Tax Statement from within the app?
    1. Open the Raiz app on your mobile device.
    2. Go to SettingsMy Settings.
    3. Select StatementsTax Reports.
    4. Choose the relevant financial year.
    5. The statement will be automatically sent to your registered email address in PDF format.

    Tip: If you have Jars or Kids accounts, remember to download tax statements for each account from their respective statement sections.

    What does the 18H label on my Raiz tax statement mean?

    The 18H – Total Current Year Capital Gains shows the total capital gains from selling investments during the financial year, before any deductions such as the CGT discount.

    • Negative amounts indicate a capital loss and are shown in brackets on the Raiz Annual Statement.
    • Raiz automatically calculates this whenever you withdraw funds, your account is rebalanced, or account fees are deducted.
    Why is the figure at 18H sometimes in brackets?

    If the 18H amount is in brackets, it represents a capital loss rather than a gain. This can happen due to:

    • Withdrawals: Selling units for less than their purchase price.
    • Rebalancing: Raiz automatically adjusting your account to stay within target investment allocations.
    • Account fees: Fees deducted from your investment balance.

    Capital losses can be offset against other capital gains in the same financial year or carried forward to offset future gains.

    When do CGT events occur within Raiz?

    CGT events are triggered whenever you sell investments, including:

    • Withdrawals
    • Rebalances
    • Account fee events

    Raiz calculates the total capital gains at 18H but does not calculate any CGT discount.

    Why is there no CGT discount applied on my Raiz statement?

    Raiz cannot determine whether your gains qualify for the 50% CGT discount because:

    • They do not know if you are an Australian resident for taxation purposes.
    • The discount only applies to assets held for more than 12 months.
    • Micro-investing involves many small transactions with varying holding periods.

    As a result, the Net Capital Gain (18A) will be blank, and you must calculate any eligible CGT discount yourself.

    Why doesn’t Raiz calculate Net Capital Gain (18A)?

    Raiz cannot automatically calculate your net capital gain because it does not know:

    • Any CGT discount you may be eligible to claim.
    • Any capital losses carried forward from previous years.

    Calculating CGT discounts for micro-investing apps like Raiz is time-consuming because:

    • Investors make numerous small transactions daily, weekly, or monthly.
    • Each asset’s holding period must be tracked to determine eligibility for the 50% discount.
    • A single withdrawal can trigger sales across multiple buy transactions at different prices and holding periods.

    This website tool can help simplify the calculation, track capital losses, and apply CGT discounts for you.

    Why doesn’t Raiz pre-fill my tax return information into myTax?

    Raiz provides all necessary information in your Annual Tax Statement but does not pre-fill your tax return. This allows you to review your details and ensure accuracy when entering data into the ATO’s myTax system.

    • The ATO requires manual entry in your personal myTax account.
    • Your overall tax position may include other income, deductions, or offsets that Raiz cannot access.
    • CGT concessions and carry-forward losses are unique to each user and need to be applied by you.

    Note: If unsure how to enter these amounts into myTax, consult a tax professional or contact the ATO for guidance.

    Reporting & Calculations
    How is the CGT discount calculated?

    The app assumes you are eligible for a Capital Gains Tax (CGT) discount on the basis that you are an individual and an Australian resident for tax purposes.

    According to the ATO, the requirement for the CGT discount is that you must own the asset for at least 12 months, excluding both the day of acquisition and the day of the CGT event (sale).

    The app automatically applies the 50% CGT discount on eligible long-term capital gains according to these ATO rules.

    The calculation order follows ATO rules:

    • Apply current-year capital losses first (reduces gains before discounts).
    • Apply carried-forward capital losses next (from previous years, before discounts).
    • Apply the CGT discount (if applicable) — only after all losses are applied.
    • The remaining amount is the Net Capital Gain (18A) for the year.
    • If losses exceed gains, the excess is carried forward (18V).
    Can I save or export the report?

    Yes, the app generates an easy-to-read, styled PDF report which you can file for your records or share with your accountant.

    The consolidated report includes:

    • Consolidated Annual CGT Summary: One row per financial year summarising net gains and losses across all portfolios.
    • Consolidated CGT Schedule: One row per financial year showing the consolidated tax position (totals only).
    • Consolidated CGT Worksheet: Shows each portfolio's contribution per financial year plus a totals row, so you can trace back consolidated totals to individual portfolios.
    What is a stock split?

    A stock split occurs when a company increases its number of shares by issuing more to existing shareholders (forward split), usually to reduce the share price.

    It is expressed as a ratio, like 2:1 or 3:1:

    • In a 2:1 split, you get 2 shares for every 1 you own.
    • Example: if you held 100 shares at $50 each, after a 2:1 split you would have 200 shares at $25 each.
    • Total value remains the same ($5,000 in this example).

    A reverse stock split consolidates shares to reduce the total number, increasing the share price proportionally. Example: 1:2 — you receive 1 share for every 2 owned, valued as the 2 previous shares combined.

    Does the app handle stock splits?

    The app supports all currently known stock splits, ensuring FIFO matching is maintained and cost bases are adjusted correctly for CGT calculations.

    If your "All Trades to Date" CSV contains a stock split unknown to the app, you will be notified when loading your file. Report generation will pause, and you will be prompted to contact support. Once verified, the app will be updated, and you can re-run your report.

    Stock splits are applied per portfolio, ensuring the integrity of each portfolio's FIFO matching before any consolidation occurs.

    Does the app handle Jars and Kids portfolios?

    Yes. The app supports main Raiz Invest portfolios as well as Jars and Kids portfolios.

    Important: You must include CSVs for all portfolios (including closed Jars or Kids portfolios) to ensure consolidated totals are accurate. Missing portfolios can result in incorrect CGT calculations.

    Why is there a difference between 18H on my Raiz Statement and 18H shown during the Statement Cross Check process?

    The 18H – Total Current Year Capital Gains figure on your Raiz Annual Tax Statement may differ from what is shown during the Statement Cross Check process because it can include amounts that are not directly tied to your own buy or sell transactions. These amounts are called Unclassified Distributions or Unclassified Capital Gains Adjustments.

    Unclassified distributions can arise from:

    • Distributions from underlying managed funds or trusts within ETFs.
    • Minor rounding or floating-point differences in the calculations.

    For tax purposes, these unclassified amounts are handled conservatively:

    • Positive amounts → treated as short-term capital gains.
    • Negative amounts → treated as additional capital losses.

    This is also why the Statement Cross Check process is important: you cannot rely on the CSV file alone to identify all capital gains that may be applicable for your tax reporting.

    Example 1 – Positive Unclassified Distribution:

    Component Amount (AUD)
    Short-term capital gains $200
    Long-term capital gains $100
    Unclassified distribution $50
    Capital losses -$50
    Total (matches 18H) $300

    Example 2 – Negative Unclassified Distribution:

    Component Amount (AUD)
    Short-term capital gains $200
    Long-term capital gains $100
    Unclassified distribution -$30
    Capital losses -$50
    Total (matches 18H) $220

    In both examples:

    • Capital losses are applied first against short-term gains, including any unclassified distribution.
    • CGT discounts are applied only to identified long-term gains after losses are applied.

    Key Takeaway: The 18H figure may include items beyond your direct buy/sell transactions. These unclassified amounts are handled in a way that ensures tax compliance and the most conservative treatment possible. This is also why the Statement Cross Check process exists — to ensure all applicable capital gains are correctly identified for reporting, beyond what the CSV alone can show.

    How does consolidation work in the app?

    Consolidation combines multiple Raiz portfolios (Main Portfolio, Jars, or Kids accounts) into a single tax view for each financial year while keeping each portfolio’s transactions separate.

    • Each portfolio is treated independently for tax purposes: FIFO matching, short-term and long-term gains, and capital losses are calculated separately.
    • Underlying buy/sell transactions from different portfolios are not combined.
    • Consolidation sums the calculated tax results from each portfolio—such as 18H, 18A, and carry-forward losses—into a single view per financial year.
    • Carry-forward losses from one portfolio can offset gains in another portfolio.

    The consolidated report includes:

    • Consolidated Annual CGT Summary: totals for the financial year.
    • Consolidated CGT Schedule: combined portfolio-level gains, losses, and carry-forwards.
    • Consolidated CGT Worksheet: breakdown per portfolio, showing how each contributes to the consolidated totals.

    This gives you a complete view of your tax position across all Raiz accounts without merging the underlying investment transactions.

    Release Notes

    Track new features, improvements and bug fixes added to RaizReport.

    Release History

    About RaizReport

    A hobby project to help you generate CGT reports for Raiz portfolios quickly and accurately.

    A Hobby Project

    Built in spare time and improved through community feedback.

    Privacy First

    Your data stays in your browser. Nothing is uploaded.

    Always Improving

    Regular updates, bug fixes and new features.

    Plans & Pricing

    Free CGT reporting today, with future reporting support planned for FY2028 and beyond.

    Free Plan

    $0

    Everything needed for CGT reporting using the discount method.

    • CGT Reports using current CGT discount method
    • FIFO Cost Base Matching
    • Portfolio Holdings Summary
    • Portfolio Buy-Sell Allocation Report
    • Gainly CGT Report Assistant
    AVAILABLE NOW

    Pro Trial

    Free

    Advanced portfolio tools available free for registered users.

    • Everything in the Free Plan
    • Portfolio Analytics
    • What-If Simulator
    • Early access to new features
    • Free until the Pro Plan launches
    Start Your Free Trial Today
    No payment required

    The future of RaizReport

    RaizReport is a hobby project and it will continue to provide free CGT reporting through the Free Plan for financial years that use the CGT discount method.

    Proposed changes to Australia's Capital Gains Tax framework from 1 July 2027 are expected to require significant redevelopment once the legislation is finalised to ensure future reports remain accurate and up to date.

    To support that redevelopment, a Pro Plan will be introduced. The Pro Plan will include support for future CGT reporting methods, including the proposed cost-based indexation concession, along with advanced portfolio tools such as Portfolio Analytics and What-If Simulator.

    Until then, the Pro Plan advanced portfolio tools will be available free through the Pro Trial, giving registered users free early access while development continues.

    Existing CGT reporting remains free. Your support today helps keep RaizReport free while funding the next generation of features.

    Privacy Policy

    Effective Date: 1 July 2026

    Our Privacy-First Approach

    At RaizReport, protecting your privacy is a core design principle.

    RaizReport has been designed using a privacy-first, data minimisation approach. Wherever practical, your financial information is processed on your own device, not on our servers. When you upload a portfolio CSV file, the calculations required to generate your reports are performed entirely within your web browser.

    We believe the best way to protect your financial information is to avoid collecting it in the first place.

    This Privacy Policy explains what information we collect, how we use and protect it, and your rights under the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).


    What We Don't Collect or Store

    • Your portfolio CSV files are not uploaded to or stored on our servers.
    • Your portfolio transaction data is processed locally within your browser and is not retained by RaizReport.
    • We do not create advertising profiles from your personal information.
    • We do not sell, rent or trade your personal information.

    The only exception is if you contact Support regarding a report generation issue. Where additional information is needed, we may ask you to provide the relevant transaction or transactions. Wherever practical, we will request only the minimum information necessary rather than your entire portfolio CSV file.


    What We Collect

    To operate your account and provide the RaizReport service, we collect only the information reasonably necessary.

    Account Information

    • Email address
    • Password (stored as a secure one-way hash, never in plain text)
    • Email verification and password reset tokens
    • Account creation date
    • Subscription status

    Support Information

    If you contact us through the RaizReport Support chat, we may retain:

    • Support chat messages and chat history.
    • Information you choose to provide while requesting assistance.

    If further investigation is required, we may ask for your email address so we can contact you directly.

    Technical Information

    To operate and secure RaizReport, we may retain:

    • Browser type
    • Operating system
    • Authentication session information
    • Dates and times of account access

    Anonymous Usage Statistics

    We collect anonymous, aggregated usage statistics, such as feature usage and report generation counts, to improve RaizReport. These statistics cannot be used to identify you.


    How We Use Your Information

    • Create and manage your account.
    • Authenticate your login and verify your email address.
    • Process password reset requests.
    • Provide customer support and investigate technical issues.
    • Maintain the security, reliability and performance of RaizReport.
    • Improve the service using anonymous usage statistics.
    • Comply with applicable legal obligations.

    Email Communications

    We may send emails relating to your account or the operation of RaizReport, including:

    • Email verification.
    • Password reset requests.
    • Account security notifications.
    • Support responses.
    • Subscription or account notifications.
    • Notification that RaizReport is ready for a new Australian financial year.
    • Important feature updates, maintenance notices and service announcements.

    We do not sell your email address or use it for third-party marketing.


    Disclosure of Information

    We do not sell, rent or trade your personal information.

    We will disclose your personal information only where:

    • You have authorised us to do so.
    • It is necessary to provide the services you have requested.
    • Required or authorised by law.
    • Necessary to protect the security, integrity or lawful operation of RaizReport.

    Security

    We take reasonable steps to protect the personal information we hold against unauthorised access, misuse, loss, modification and disclosure.

    Passwords are stored using secure one-way hashing and are never stored in plain text.

    While we implement appropriate safeguards, no internet-based service can guarantee absolute security.


    Cookies and Sessions

    RaizReport uses cookies and authentication sessions that are necessary for the secure operation of the service. These technologies are not used for third-party advertising or cross-site tracking.


    Access, Correction and Retention

    You may request access to, or correction of, the personal information we hold about you.

    We retain personal information only for as long as reasonably necessary to provide our services, support your account, comply with legal obligations or resolve disputes. Verification and password reset tokens are removed once they expire or are used.


    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. The latest version will always be available on the RaizReport website.


    Contact Us

    If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy concern, please contact us using the Gainly chat button in the bottom-right corner of the screen. We will respond as soon as reasonably practicable.